Frequently Asked Questions

1.
Is it safe to purchase a ticket online?

Safety of the buying process is something we take very seriously, the system we work with for the processing of payments are known for their high security standards.

2.
Until when can I cancel my booking?

You may cancel your booking free of charge at least 24 hours prior to departure time.

3.
Are there any other fees I have to pay?

At the bus stations you might have to pay a bus station fee, prices may vary.

4.
What do I do if my trip is cancelled?

If the timetable is changed or your trip is canceled, you will get partial or full compensation of the ticket, when it is not possible to use the ticket completely.